Shipping Policy
Order Processing
All orders are processed within 2–5 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
During new product launches, Limited Time Drops, or holiday seasons, processing times may be slightly longer due to increased demand.
Shipping Times
Estimated delivery times begin after your order has been processed.
- United States: 3–7 Business Days
- Canada: 5–10 Business Days
- International: 7–21 Business Days
Please note that shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, shipping method, and order size.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update after the package has been dispatched.
International Shipping
We proudly ship to many countries worldwide.
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their local government. These fees are not included in your order total.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If you've entered an incorrect address, contact us as soon as possible. If your order has not yet been processed, we'll do our best to update it. Once an order has shipped, we cannot guarantee address changes.
Lost, Stolen, or Delayed Packages
After your order has been handed to the shipping carrier, delivery is their responsibility.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, feel free to reach out to our support team, and we'll be happy to help.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging (if applicable)
We'll work quickly to find the best solution.
Multiple Items
If your order contains multiple products, they may arrive in separate shipments depending on product availability or fulfillment location.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through our Contact Us page. We're always happy to help.
Thank you for choosing Angry Shadows Designs. We appreciate your support and look forward to delivering legendary designs straight to your door.